Ecommerce brands are in the middle of the worst global shipping crisis of recent years. Pandemic lockdowns, bottlenecks in ports, and reduced container capacity are all having an impact. Costs are up fourfold from just a year ago, and many small ecommerce businesses are bearing the brunt of high prices and long delays.
As the global shipping crisis continues with no end in sight, how can ecommerce brands keep customers satisfied? We take a look at how some ecommerce stores are navigating the shipping crisis and working to improve customer satisfaction.
